Yes — completely. Everything in our range is non-toxic, BPA-free, phthalate-free, and compliant with Australian safety standards (AS/NZS). We vet every product ourselves before it joins the range, and we'd never sell anything we wouldn't use for our own children.

Orders are dispatched within 1–3 business days. Standard delivery across Australia typically takes 3–7 business days. Express options are available at checkout if you need it sooner. You'll receive tracking details as soon as your order leaves us.

Yes — free shipping on all Australian orders over $150. For orders under that, flat-rate shipping applies. You'll always see the exact cost clearly at checkout before you pay.

We accept returns within 30 days of delivery on unused items in their original packaging. If something isn't right, email us at info@tinymoments.com.au with your order number and we'll take care of you — no stress, no fuss.

Absolutely. Our Build Your Own Bundle lets you hand-pick products across feeding, toys, and essentials to create a personalised gift. Perfect for baby showers, new arrivals, or first birthdays.

Our range covers newborn through to toddler (0–3+). Every product listing includes a recommended age and a note on what developmental skills it supports — grip, sensory exploration, independent play, and more. If you're unsure, reach out and we'll help you find the right fit.

Silicone items are dishwasher safe (top rack) or can be hand washed with warm soapy water. For sterilising, boil for 3–5 minutes or use a steam steriliser. Always air dry fully before storing.

Absolutely. Safety is at the heart of everything we do at Tiny Moments Co. All of our products are designed with the youngest littles in mind — free from harmful chemicals, sharp edges, and small detachable parts. We follow Australian safety standards and carefully vet every product before it joins our range.

Yes, always. We only stock products made from BPA-free, phthalate-free, and non-toxic materials. Whether it's our silicone feeding essentials or our wooden toys, every material is carefully selected to be as safe as it is beautiful. You can feel confident putting our products in your little one's hands — and mouth.

They do. All products in the Tiny Moments Co range are tested and comply with relevant Australian safety regulations (AS/NZS standards where applicable). We take compliance seriously because we know how much trust you place in us when choosing products for your family.

Our wooden toys are finished with non-toxic, water-based paints and natural beeswax or food-safe oils where applicable. Everything is chosen with little hands — and curious mouths — in mind. No nasties, ever.

Our range spans from newborn through to toddler years (0–3+). Each product listing includes a recommended age guide to help you choose the right fit for your little one's stage. When in doubt, reach out — we're happy to help you find the right match.

Every product on our site includes an age recommendation and a brief description of what developmental skills it supports — whether that's grip strength, sensory exploration, fine motor skills, or independent play. If you're ever unsure, send us a message at info@tinymoments.com.au and we'll personally help you choose.

Our silicone products are wonderfully easy to care for. They're dishwasher safe (top rack recommended) and can also be hand washed with warm soapy water. For a deeper clean, sterilise by boiling in water for 3–5 minutes or using a steam steriliser. Always allow to air dry fully before storing.

Wooden toys love a little gentle care. Wipe them down with a slightly damp cloth and mild soap, then dry immediately — avoid soaking or submerging in water as this can cause warping or cracking. To keep the wood nourished and looking beautiful, you can occasionally apply a small amount of food-safe beeswax or coconut oil.

Store silicone and wooden products in a cool, dry place away from direct sunlight. For silicone items, a breathable pouch or open container works well. Wooden toys are best kept in a dry environment to prevent any moisture damage over time.

If a product shows signs of wear, cracking, or damage, we recommend retiring it from use and reaching out to our team. We take product integrity seriously and will always do our best to help — whether that's guidance, a replacement, or a refund. Your little one's safety always comes first.

We recommend against it. The heat and water exposure in a dishwasher can cause wooden products to warp, crack, or lose their finish over time. A quick wipe with a damp cloth and mild soap is all they need — it takes seconds and keeps them looking beautiful for years.

We're a small, parent-founded Australian brand — not a large corporation. Every product in our range has been chosen because it genuinely worked for our own family. We take a Montessori-inspired approach: simple, beautiful things that support real childhood development without the noise and overwhelm of big-brand marketing. We also care deeply about aesthetics — everything we stock fits naturally into a calm, considered home.

Yes. Montessori-inspired design means our products are created to support your child's natural development — encouraging them to explore, problem-solve, and build independence at their own pace. Think open-ended toys, natural materials, and simple designs that let your little one lead the way rather than directing their play.

Absolutely — supporting Australian small businesses sits at the heart of what we do. Wherever possible, we choose products from Australian makers and brands. We believe in celebrating the creativity, craftsmanship, and personality that Australian brands bring to family life.

We do our best to restock popular items regularly. The best way to stay in the loop is to sign up for restock notifications on the product page, or join our email list for updates. If there's something specific you're after, feel free to reach out — we're always happy to let you know what's coming and when.

Every product goes through our own personal selection process before it joins the Tiny Moments range. We look for non-toxic materials, thoughtful design, practical function, and that intangible quality of being something you'd actually want in your home. If we wouldn't use it ourselves, it doesn't make the cut. You can read more on our How We Choose page.

Yes — verified reviews from real customers are displayed on every product page. We believe transparency builds trust, and we never hide reviews.

We currently ship across Australia. We're also exploring international shipping options — if you're based overseas and would love to get your hands on our products, send us a message and we'll do our best to help.

Orders are typically dispatched within 1–3 business days. Once on its way, standard shipping within Australia usually takes 3–7 business days depending on your location. Express options are available at checkout if you need things a little sooner.

We offer flat-rate shipping across Australia, with free shipping available on orders over $150. You'll always see the current shipping offer clearly at checkout — we believe getting beautiful things to your door shouldn't cost the earth.

Yes. Once your order is dispatched, you'll receive a shipping confirmation email with your tracking details so you can follow your parcel's journey right to your door. If you have any trouble tracking your order, our team is always happy to help.

Please reach out to us as soon as possible at info@tinymoments.com.au with your order number and a photo if applicable. We'll work quickly to make it right — whether that's a replacement or a refund. Every Tiny Moments experience should be a lovely one, and we'll always do our part to ensure that.

If your order hasn't been dispatched yet, we'll do our best to update the address for you. Please contact us immediately at info@tinymoments.com.au with your order number and the correct address. Once an order is with the carrier we're unfortunately unable to redirect it, but we'll help you sort it out.

We want you to love everything you receive from us. If you're not completely happy with your purchase, we accept returns within 30 days of delivery, provided items are unused, in their original condition, and in original packaging. Simply reach out to our team at info@tinymoments.com.au and we'll guide you through the process with care.

Just send us an email at info@tinymoments.com.au with your order number and the reason for your return. We'll respond promptly with next steps. We aim to make the process as smooth and stress-free as possible — because you've got enough on your plate already.

For hygiene reasons, certain items such as opened feeding products or personalised goods may not be eligible for return. These exceptions are always clearly noted on the relevant product page. If you're unsure before purchasing, please reach out and we'll clarify everything upfront.

Once we receive and inspect your return, refunds are typically processed within 5–7 business days back to your original payment method. You'll receive an email confirmation once your refund has been issued. Please allow a little extra time for your bank to process the transaction on their end.

We're so sorry if this happens — please contact us straight away at info@tinymoments.com.au with your order number and a photo of what you received. We'll sort it out as quickly as possible and make sure the right item reaches you without any fuss, at no extra cost to you.

If you're returning an item due to a fault, damage, or our error, we'll cover the return shipping costs entirely. For change-of-mind returns, return postage is the responsibility of the customer. We'll always make this clear when we respond to your return request.

We do! Our curated gift sets and bundles make wonderful presents for new parents and growing families. They're beautifully packaged and thoughtfully put together — perfect for baby showers, birthdays, or just because. You can also Build Your Own Bundle if you'd like to personalise the selection.

Yes! Our Build Your Own Bundle feature lets you hand-pick products to create a personalised gift. It's perfect when you know exactly what the family needs, or want to mix and match categories — feeding, toys, and essentials all in one beautiful bundle.

Absolutely — they're some of the most loved gifts for new and expecting families. Many of our products come beautifully packaged and are gift-ready. If you'd like a personal note or a specific combination, reach out and we'll do our best to accommodate.

We're continually improving our gifting experience. Please reach out at info@tinymoments.com.au before placing your order if you have specific gifting needs — we'll always do our best to make it special for the recipient.

Yes — we're happy to discuss bulk or corporate gifting orders. Whether it's a welcome gift for new parents on your team or a client appreciation gesture, our range makes a meaningful and considered choice. Contact us at info@tinymoments.com.au and we'll take it from there.

We process and pack orders quickly, so please contact us as soon as possible at info@tinymoments.com.au if you need to make a change. If your order hasn't been dispatched yet, we'll do everything we can to help. Once it's on its way, we're unfortunately unable to make changes, but our returns process is easy and we'll guide you through it.

No account is needed — you can check out as a guest. That said, creating an account makes it easy to track your orders, save your details for next time, and stay in the loop on restocks and new arrivals. It only takes a moment to set up.

We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely — we never store your card details.

Yes, completely. Our store runs on Shopify, one of the world's most trusted eCommerce platforms, with industry-standard SSL encryption on every transaction. Your payment and personal details are always handled securely. We never see or store your card information.

First, check your spam or junk folder — it sometimes ends up there. If it's not there, it's possible there was a typo in the email address at checkout. Drop us a line at info@tinymoments.com.au with your name and approximate order date and we'll look it up and resend it straight away.

We're a small, growing brand and are working on ways to reward our community. The best way to stay in the loop on upcoming perks and offers is to join our email list — we share new arrivals, restocks, and exclusive offers with our subscribers first.