Shipping policy
Shipping Policy – Tiny Moments Co
Processing Time
All orders are packed and dispatched within 1–3 business days after payment confirmation.
We aim to ship your order as quickly as possible so it gets to you without delay.
Once your order has been dispatched, you’ll receive a confirmation email with your tracking details.
Shipping Within Australia
Shipping Within Australia
We ship all orders via Australia Post.
Standard Shipping: $12.95 — Estimated delivery 3–5 business days Express Shipping: $15.00 — Estimated delivery 1–2 business days
Delivery timeframes are based on Australia Post estimates and may vary depending on distance, regional areas, and peak periods.
Tracking
Tracking details will be sent to your email once your order has been dispatched.
Please allow up to 24 hours for tracking updates to appear in the system.
You can track your parcel directly using the link provided in your shipping confirmation email.
Delivery Information
- Delivery times may vary during busy periods such as Christmas or major sales events
- Customers in regional or remote areas may experience slightly longer delivery times
- While we do our best to ensure timely delivery, we cannot guarantee exact arrival dates
Delivery Issues
If your order hasn’t arrived within the expected timeframe, please contact us at info@tinymoments.com.au and we’ll be happy to assist.
For lost or damaged items, please reach out within 7 days of the expected delivery date so we can resolve it quickly.
Contact Us
For any shipping questions or concerns, feel free to email us at info@tinymoments.com.au — we’re here to help.
info@tinymoments.com.au